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Capacity Media/ITW supports the emergency relief work of Télécoms Sans Frontières, please contact: if you would like any further information.

Founded in 1998, Télécoms Sans Frontières (TSF) / Telecoms Without Borders is now recognised as the world’s leading emergency telecommunications non-profit organisation. Since its creation TSF has participated in emergency relief efforts around the world, setting up critical communications facilities in war-torn or disaster zones for affected populations and other aid workers.

Capacity Media, through its publishing and conferences portfolio, is established as the leading source of information for the global wholesale telecommunications community. Capacity first formed its partnership with Télécoms Sans Frontières in September 2012 and we are very pleased to announce that Capacity Media has now joined a group of world-class companies and institutions as one of TSF’s Official Partners, supporting the valuable work carried out by TSF in some of the most vulnerable and dangerous corners of the world.

Capacity’s affiliation with TSF has so far raised over £30,000 through various fundraising events, which has contributed directly to helping hundreds of thousands of people in need from those affected by the typhoon in the Philippines, to those suffering during the current conflict in Syria.

In its 15 year history, TSF has deployed teams to more than 65 countries on five continents, supporting over 800 relief organisations and providing humanitarian calling operations to hundreds of thousands of people in need. TSF is a partner of the European Commission’s Humanitarian Aid Department (ECHO) and in October 2006 also signed the first worldwide partnership between an NGO and the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) and UNICEF. In the same month TSF was also designated “First Emergency Telecoms Responder” within the United Nations Emergency Telecommunications Cluster (ETC).

PHILIPPINES: TSF opens its first emergency cyber centre

Since the devastating Typhoon Haiyan hit the Philippines, TSF has been on the ground supporting the hundreds of thousands of people affected by Typhoon as well as the numerous aid agencies and organisations working in the field.
Some of the impressive mission highlights include:
• More than 30 international organisations were helped thanks to several telecom centres        
• 10 satellite connections offered to the most affected municipalities
• Humanitarian Calling Operations (HCO) in 17 municipalities
• 5,100 families reconnected
• 12,000 minutes of communication provided
• Opening of TSF’s first Emergency Cyber Centre

Already on the ground the day before the typhoon struck, TSF was able to put in place several telecom centres to be used by the various international organisations when they arrived on-site, as well as install a satellite connection in Tacloban General Hospital allowing health workers to deal with the growing need for medical care.

The increasing success of TSF’s humanitarian calling operations has seen its teams deploy to 17 towns across the country, providing 5,100 families with over 12,000 minutes of free calls. In December TSF expanded these operations into the towns of the Eastern Samar province which were left without network coverage.


The work and support of TSF has meant people are able to communicate and be reunited with their loved ones, something they wouldn’t have been able to do before. 


Meet Junel...

Junel, a boy of about 7, handed TSF a telephone number on a piece of paper. It was his father’s number. His dad works in Manila, whilst his mother works elsewhere in the Philippines. When the storm cut off all telecommunications he had no way to reach either parent and they couldn’t call him. Thanks to TSF, father and son, both of whom feared one another dead, were able to speak to each other for the first time in almost one month.

The work doesn’t stop there. Since 30th November 2013, TSF has continued to adapt to the emergency telecommunications needs in the field by opening the first TSF Emergency Cyber Centre in Guiuan. The centre, which welcomes on average 80 people per day, provides a high-speed satellite internet connection to 10 users at a time, allowing them to access the various means of communication that the internet has to offer. News sites, emails, social networks and internet calls can all be accessed by the victims of the typhoon providing them with a window to the outside world and allowing them to remain informed of the scale of the situation across the country



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