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Wholesale Fraud Forum Europe 2015
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DAY ONE: Wednesdsay 28 January 2015


8:30am 
REGISTRATION AND NETWORKING BREAKFAST

9.15am
OPENING REMARKS

Gianmarco Diana
, Director of Product Management for Voice Services, TELECOM ITALIA SPARKLE

9.35am
THE ARSENAL OF TOOLS NEEDED TO SUCCESSFULLY COMBAT TELECOM FRAUD IN TODAY’S ENVIRONMENT
Robert Benlolo
, Senior Product Manager, TATA COMMUNICATIONS

9:55am
REGULATORY INSIGHT
BUILDING AND EMBEDDING BEST PRACTICE INDUSTRY GUIDELINES: A COLLABORATIVE APPROACH

• Reviewing the latest guidelines and regulations to combat fraud and examining the industry response
• Becoming a responsible carrier: identifying how bad it is in your network, raising awareness internally and with key partners
• Examining developments in the classification and measurement of fraud
• What are the main drawbacks in fraud intelligence sharing and how to overcome them?
o What data can be and should be shared and how?
• Implementing guidelines and integrating a fraud system across all your departments  to build a company culture which minimises fraud
• Is VAT fraud the latest threat – what is being done?

Katia Gonzalez Gutierrez, Fraud Manager and Revenue Assurance Product Manager, BICS & I3 FORUM
Paul Conway
, Head of Compliance and Operations, Wholesale, COMMISSION FOR COMMUNICATIONS REGULATION
Ian Smith
, CEO, TUFF

10.45am
LEGAL INSIGHT
DEFINING FRAUD, LIABILITY AND RESPONSIBILITY: A CONTRACTURAL APPROACH

Clarifying the legal position: what constitutes fraud and what does not?
Strategies to determine who is committing the fraud and whether or not we want to try and catch them
How can the industry work better to reach a consensus and how can we collaborate to have the best chance of identifying the fraudsters
How to build anti-fraud agreements that protect you and partners from fraud
Legal case analysis – reviewing the latest developments in fraud cases: what can we learn?

Daniel Preiskel, Senior Partner, PREISKEL & CO

11.15am 
MORNING COFFEE BREAK AND DEDICATED NETWORKING TIME


11:45am 
PANEL DISCUSSION
WORKING TOGETHER CREATING A CONSENSUS BETWEEN RETAIL OPERATORS AND CARRIERS: THE WINNERS AND THE LOSERS IN THE FRAUD CHAIN

Examining the impact of wholesale fraud on relationships between the carrier community and the retail community
Debating what the different players are doing to monitor and mitigate fraud and with what levels of success
Examining the evolving relationships between carriers, the retail community and the customer:
• What impact are different types of fraud having?
Examining the implications of withholding revenues on fraudulent traffic: what powers do the different players have?

Moderator: Dan Baker, Research Director, TECHNOLOGY RESEARCH INSTITUTE (TRI)
Jan Dingenouts
, Consultant, CARRIER SERVICES & ANTI FRAUD 
Joerg Debus
, Voice Product Management and Businesss Analysis, DEUTSCHE TELEKOM
Marc Goldewijk
, Senior Product Manager for Voice Portfolio, IBASIS

12:30pm  
Networking lunch - Sponsored by: TELECOM ITALIA SPARKLE

2.00pm 
ANALYST INSIGHT
WHOLESALE, PARTNERING AND INTERCONNECT SYSTEMS:
SCANNING THE VENDOR SOLUTIONS MARKET IN WHOLESALE SYSTEMS AND FINDING SOLUTIONS THAT FIT
Dan Baker, Research Director, TECHNOLOGY RESEARCH INSTITUTE (TRI)

2:30pm
PRESENTATION
FRAUD MANAGEMENT- WHAT’S BENEATH THE HOOD?
Steve Heap,
Senior Technical Consultant, IP SOFT

3:00pm
AFTERNOON SOLELY DEDICATED TO NETWORKING - Sponsored by: HEXAGON 

4:15pm
All delegates are invited to the Wholesale Fraud Forum drinks reception



 

 

 



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